Software bugs

Mark Shuttleworth describes the particular problems operating system distributions have with bugs: they are a collection point for bugs in many products and have a responsibility to their users to get the bugs to the places where they will be fixed:

Our primary goals should be to ensure that fixes we produce, and information we generate in the QA process, make their way upstream where they will benefit the broadest cross-section of the community. Separately, we want to ensure that each Ubuntu release ships without major issues, regardless of where those issues originated. We are responsible for the user experience of every line of code, even though we don’t produce every line of code.

For Shuttleworth, upstream cooperation is the key to providing the best user experience when it comes to distributing projects you did not write.

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This entry was posted on Saturday, June 28th, 2008 at 8:22 pm and is filed under For vendors.